M-government, from rhetoric to reality: learning from leading countries

Mobile Government (m-government) is a strategy and its implementation by the government to provide information, deliver services, engage citizens and improve efficiency through mobile devices. M-government is regarded both as a subset and a supplement of the broader Electronic Government (e-government). With a high penetration rate of mobile devices, m-government initiatives will play an increasingly important role. This paper presents a survey of m-government practices in leading countries, based on a framework of m-government development. Built upon the review, this paper discusses the state-of-the-art, benefits, risks and future directions of m-government.

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	Lee, Sang M Emeritus Expertise: Entrepreneurship Information Systems International - Europe International - South and Central America International - Asia Management CBA 251 P.O. Box 880491 University of Nebraska-Lincoln Lincoln, NE 68588-0491, USA Phone: (402) 472-3915 Fax: (402) 472-5855 slee1@unl.edu	Lee, Sang M	Management
	Trimi, Silvana Associate Professor of Management Expertise: Electronic Commerce Management Information Systems Systems Analysis and Design Mobile and Wireless Commerce Management CBA 276 P.O. Box 880491 University of Nebraska-Lincoln Lincoln, NE 68588-0491, USA Phone: (402) 472-4459 Fax: (402) 472-5855 strimi@unl.edu	Trimi, Silvana	Management