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Article

Vol. 45, No. 1, January 2002, 75-79
Internet Abuse and Acceptable Internet Use Policy
Communications of the ACM

 

Co-authored by Keng Siau, Fiona Nah, and Joey Li-Mei Teng

Internet abuses in the workplace include, but are not limited to,accessing nonwork-related sites, email abuse, online chatting, gaming, investing, shopping, and downloading programs of personal interests, such as MP3s. They also include using the Internet too often at work, which is commonly known as cyberslacking. Ultimately, these abuses refer to employees being online at work and not doing what they’re paid to do—their jobs. This article surveys the acceptable Internet use policy (AIUP) of three groups of organizations—educational institutions, Internet service providers (ISPs), and non-ISPs. It also provides guidelines on developing an AIUP and concludes with a discussion on privacy issues in monitoring employees’ Internet use.
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About the Researcher
Fiona Nah
Associate Professor of Management (MIS) Co-founder and Past Chair, Association for Information Systems Special Interest Group on Human Computer Interaction

Department: Management

Ph.D. in Management Information Systems, University of British Columbia, Vancouver, British Columbia, Canada
 
About the Researcher
Keng L. Siau
E.J. Faulkner Professor of MIS and Full Professor of Management Editor-in-Chief, Journal of Database Management North America Regional Editor, Requirements Engineering Co-Editor-in-Chief, Advances in Database Research Book Series Director, UNL-IBM Global Innovation Hub

Department: Management

Professor Keng Siau received his Ph.D. degree in Business Administration in 1996 from the University of British Columbia (UBC) (in Vancouver, Canada) where he majored in Management Information Systems (MIS) and minored in Cognitive Psychology. UBC is a top research university in Canada and consistently ranked as one of the best research schools in the world. Professor Siau's M.S. and B.S. (Hons) degrees are in Information and Computer Sciences from the National University of Singapore, which is ranked as one of the top 30 universities in the world by The QS World University Rankings.

Professor Siau is serving as the Editor-in-Chief of the top-ranked Journal of Database Management, which has an impact factor of 2.0 and an immediacy index of 1.368. Professor Siau is also the North America Regional Editor of the Requirements Engineering journal, which has an impact factor of 1.625.


 



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